Shipping policy
hipping Policy
Thank you for shopping with ClariMotiv. We currently ship to Canada, the United States, the United Kingdom, and Australia.
Processing Times
Orders typically require 1–3 business days for processing before shipment. Processing time is separate from estimated transit time.
Estimated Delivery Times
After processing, estimated shipping times are:
Canada: approximately 9–13 business days with free standard shipping.
United States: approximately 5–8 business days with free standard shipping.
United Kingdom: approximately 4–7 business days with free standard shipping.
Australia: approximately 6–11 business days with free standard shipping.
Delivery estimates are not guarantees. Delays may occasionally occur due to carriers, customs, holidays, weather, or other circumstances outside our control.
Shipping Costs
ClariMotiv offers free standard shipping to the countries listed above. Where an optional faster shipping method is available, its price and estimated delivery time will be displayed at checkout.
Tracking
When tracking information is available, it will be provided after your order has shipped. Please allow time for tracking information to update after shipment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incorrect, or appears to be lost in transit, please contact us with your order information and any relevant photos so we can investigate and work toward an appropriate resolution.
International Orders
International shipments may be subject to customs processing, import taxes, duties, or other charges depending on the destination. Any charges required by local authorities are the customer's responsibility unless otherwise stated at checkout.
Questions
If you have questions regarding your shipment or order, please contact ClariMotiv through the contact information provided on our website.